Customer Service Representative in Montreal at LE CHÂTEAU-Head Office

Date Posted: 11/20/2019

Job Snapshot

Job Description

Find out what's unique about a career at LE CHÂTEAU.

LE CHÂTEAU is a leading vertically integrated Canadian retailer offering fashion-forward apparel, accessories and footwear to style-conscious women and men. We know our employees are the most energetic, talented and committed people in the industry. At LE CHÂTEAU your success gets noticed and you'll be rewarded for your contributions.



• Provide the highest level of customer service while providing adequate information and resolving any concerns/issues to ensure our customers have the best shopping experience online and in store;

• Provide support to internal departments & stores to ensure that company guidelines are followed through.


Job Requirements



• 3 to 5 years of relevant experience in a similar position for a retail company, ideally in the fashion industry

• Excellent written and interpersonal communication skills in both official languages

• Have a strong sense of organization and priority management

• Autonomous and resourceful

• Analytical and thorough

• Able to take initiatives and make decisions within a short timeframe

• Able to work in a fast-paced environment

• Be client-oriented

• Strong computer skills – Able to multi-task between multiple systems

• Work well under pressure

• Strong knowledge in E-Commerce

• Must be available full time Monday to Friday